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Returns & Cancellations
Returns Policy
We strive to ensure that you are completely satisfied with your purchase. If you are not happy with your order, you can initiate a return within 7 days of receiving your item, provided it meets the following conditions:
Eligibility for Returns
The item must be unused and in its original condition with all tags and packaging intact.
The product should not have any damage caused by mishandling or misuse.
Process for Returns
You can request a return directly through your account on our website. Simply follow these steps:
Log in to your account.
Navigate to the "Orders" section.
Select the item you wish to return and click "Request Return."
Follow the instructions provided to complete your request.
Our customer service team will review your request and guide you through the next steps.
Refund Timelines
Once the returned item is inspected and approved, refunds will be processed within 3-4 business days. The amount will be credited to the original payment method used at the time of purchase.
Cancellations Policy
Before Shipment: You can cancel your order any time before it is shipped by contacting our customer support team. A full refund will be processed within 3-5 business days.
After Shipment: If the order has already been shipped, you can refuse delivery or return the item once received. Standard return policies will apply in this case.
Non-Returnable Items
Certain items cannot be returned, including:
Customized or personalized products.
Items marked as "final sale" or "non-returnable" on the product page.
The damaged items were not due to our error.
For further assistance, please reach out to our support team. Your satisfaction is our top priority!