Warranty Details

We are committed to providing the best quality products and services to our customers. Please find the details of our warranty policy below:

Warranty Period: The PP (Polypropylene) luggage bags come with a 2-year warranty covering manufacturing defects and cracks in the material. If the bag breaks from anywhere during normal usage, we will replace it with a new one.

Exclusions: 

• The warranty does not cover the following:
• Wheels, zippers, or handles.
• ABS (Acrylonitrile Butadiene Styrene) luggage bags.
• Damage caused by misuse, accidents, or improper handling.

Exchange policy

If you are not satisfied with your purchase within 15 days, you can exchange or return the product. The item must be in its original condition and unused.

How to Claim Warranty

• Contact our customer support team via email or phone.
• Provide proof of purchase (invoice or receipt).
• Share clear images of the damage for evaluation.
• Once approved, we will guide you on the replacement process.

Service Commitment

Our goal is to ensure customer satisfaction by addressing warranty claims quickly and efficiently. For any further assistance, please contact us, and we’ll be happy to help.